Travel on Caravan Repairs

Warranty Terms & Conditions

At Travel on Caravan Repairs, we take pride in the quality of our workmanship and stand behind the repairs we carry out. The following terms and conditions apply to all work performed by Travel on Caravan Repairs.

Warranty Coverage

  • Labour performed by Travel on Caravan Repairs is warranted for a period of three (3) months from the date of service against defects in workmanship.

  • Our warranty applies to the workmanship and installation carried out by Travel on Caravan Repairs only.

  • Parts supplied by the customer are fitted at the customer's request and are not covered under our warranty.

  • We accept no responsibility for the failure of any component or part that is unrelated to our workmanship or installation.

Parts Warranty

  • New parts supplied by Travel on Caravan Repairs are covered by the manufacturer's warranty only and are subject to the manufacturer's terms and conditions.

  • Dometic parts supplied by us are covered by a three (3) month manufacturer's warranty only.

  • No warranty is provided on second-hand, reconditioned, used, or customer-supplied parts.

Warranty Claims

  • Any warranty concern must be reported to Travel on Caravan Repairs as soon as reasonably practicable after the issue is identified.

  • Travel on Caravan Repairs must be given the opportunity to inspect the reported fault and carry out any warranty repairs.

  • Repairs undertaken by a third party without our prior written approval will void any labour warranty and will not be reimbursed.

  • Warranty does not cover damage resulting from misuse, neglect, accident, normal wear and tear, water ingress caused by unrelated defects, modifications by others, or repairs carried out by third parties.

Ownership of Goods

  • All parts supplied and installed by Travel on Caravan Repairs remain the property of Travel on Caravan Repairs until payment has been received in full.

Payment Terms

  • Payment is due immediately upon completion of the work unless prior written arrangements have been made.

  • Where payment is not received on the day of service, Travel on Caravan Repairs reserves the right to postpone any outstanding, return, or warranty work until the account has been paid in full.

  • Any postponed work will be rescheduled to the next available appointment.

Limitation of Liability

  • Travel on Caravan Repairs shall not be liable for any indirect, incidental, or consequential loss arising from the use or failure of any component supplied or repaired.

  • Our liability is limited to the repair or replacement of defective workmanship where a valid warranty claim has been accepted.

Thank you for choosing Travel on Caravan Repairs. We appreciate your business and are committed to providing quality workmanship and honest, reliable service.